Privacy Notice

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about our products. We use your information collected from the website to personalise your repeat visits to our website.

We do not share your information with any third parties.

If you have opted in we may send you information about our own products and services by email. You can unsubscribe at any time.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. You can ask us to correct or delete this information. If you would like a copy of some or all of your personal information, please email


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, if you do this it will not be possible to buy or download patterns from our website.

Other websites

Our website contains links to other websites. This privacy policy only applies to and so when you visit other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 11 April 2018.

How to contact us

Please contact us by email if you have any questions about our privacy policy or information we hold.